Terms of Use
Last updated: January 2024
1. Acceptance of Terms
By accessing and using the ash-bison website ("Site") and services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Site or services.
These Terms apply to all visitors, users, and others who access or use the Site.
2. Description of Services
ash-bison Pty Ltd ("ash-bison", "we", "us", or "our") provides premium business-class vehicle rental services in Sydney, Australia. Through our Site, you can:
- Browse our vehicle fleet
- Request quotes for vehicle rentals
- Learn about our services and policies
- Contact our team
Vehicle rentals are subject to a separate Rental Agreement, which will be provided at the time of booking confirmation.
3. Eligibility
To use our rental services, you must:
- Be at least 21 years of age (25 for certain vehicle categories)
- Hold a valid driver's licence for the vehicle class being rented
- Meet our insurance and credit requirements
- Provide accurate and complete information
4. User Responsibilities
When using our Site and services, you agree to:
- Provide accurate, current, and complete information
- Use the Site only for lawful purposes
- Not attempt to gain unauthorised access to any part of the Site
- Not interfere with or disrupt the Site or servers
- Not use the Site to transmit harmful code or malware
- Not copy, reproduce, or distribute Site content without permission
5. Intellectual Property
The Site and its original content, features, and functionality are owned by ash-bison and are protected by international copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or create derivative works from our content
- Use our trademarks or branding without written permission
- Remove any copyright or proprietary notices from our materials
6. Booking and Payments
All bookings made through the Site are subject to availability and confirmation. Prices displayed are in Australian Dollars (AUD) unless otherwise stated.
Payment terms:
- A deposit may be required at the time of booking
- Full payment is due before or at the time of vehicle collection
- Security deposits are held against damage or breach of rental terms
- Accepted payment methods are specified during the booking process
7. Cancellation Policy
Cancellation terms depend on the timing of your cancellation:
- More than 48 hours before pickup: Full refund of any deposit paid
- 24-48 hours before pickup: 50% of deposit retained
- Less than 24 hours before pickup: Full deposit retained
- No-show: Full rental amount may be charged
We reserve the right to cancel bookings if false information is provided or terms are breached.
8. Disclaimer of Warranties
The Site and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
- Implied warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or reliability of any information
We do not warrant that the Site will be uninterrupted, secure, or error-free.
9. Limitation of Liability
To the maximum extent permitted by law, ash-bison shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits or revenue
- Loss of data
- Business interruption
- Personal injury or property damage
Our total liability for any claim arising from these Terms or your use of the Site shall not exceed the amount paid by you for the specific service giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless ash-bison, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Site or services
- Your violation of these Terms
- Your violation of any rights of another party
- Any content you submit to the Site
11. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by ash-bison. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of New South Wales.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.
We encourage you to review these Terms periodically.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Contact Information
If you have any questions about these Terms, please contact us at:
ash-bison Pty Ltd
42 Pitt Street, Level 8
Sydney NSW 2000
Australia